What is Universal Service?
Universal Service is the concept that every individual or household should have a baseline set of telecommunications services available at minimal or fair cost.
According to the Telecommunications Act, Universal Service includes the provision of:
(a) public voice telephony;
(b) internet access;
(c) telecommunications services to schools, hospitals and similar institutions, and the disabled and physically challenged; or
(d) other service by which people access efficient, affordable and modern telecommunications.